Terms - Solai Coffee
Last updated: April 4, 2023
Your continued access to and use of the Site is based on your acceptance of and compliance with these Terms. You agree to be bound by the following terms by accessing or using the Site. If you do not agree with all or part of these Terms, you should not access or use the Site.
SOLAI COFFEE LLC. Adheres to the industry's best privacy principles concerning the data collection practices on this Web site. Our fundamental privacy principles incorporate the guidelines set forth by the Federal Trade Commission for Web sites that collect personally identifying information:
SOLAI COFFEE LLC. is committed to clearly and readily disclosing our data collection practices so that you can make informed decisions about your activities at our website.
SOLAI COFFEE LLC allows you to choose whether to participate in its data collection activities.
SOLAI COFFEE LLC allows you to review, modify, and delete any personally identifiable information you have previously provided.
This site has security measures to protect against the loss, misuse, and alteration of the information under our control. solaicoffee.com uses Secure Sockets Layer (SSL), the industry standard for secure commerce transactions, to transmit your credit card information over the Internet. This means your credit card number is scrambled during the transaction process, so the information cannot be read as it travels over the Internet.
We use your IP address to help diagnose server problems and administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information to improve our site and service.
Cookies and Web Beacons
A "cookie" does not tell us who you are, your email address, or other personal information. We use the information it provides to help us improve the site and our service and to provide our visitors with a better experience while on the site.
You may adjust your browser's settings to reject our cookies, those of our business partners, or those of our service providers (described below). Just so you know, if you upgrade your browser or use another computer, you may have to make additional or further adjustments. Even without accepting our cookies, you can still access most of the features on the site. There will, however, be limitations on your use of some site functions. For example, if you choose to disable cookies, you cannot view your orders online, store or update your user profile, or take advantage of promotional discounts.
A Web Beacon (also called a "clear GIF", "image tag", or "pixel tag" is a small line of code that is placed on a website that facilitates analysis of the general usage patterns of visitors to the website and advertising campaigns.
Registration Forms and Email Addresses
Our site's registration form requires users to give us contact information (like their name and e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt out of receiving future e-mails; see the choice/opt-out section below. Demographic and profile data may also be collected at our site. We use this data to help us improve this website and our service.
When you email us, we answer by sending an email response to the sender. We also store the email we receive for archival purposes and for our own marketing purposes if it is consistent with the nature of the inquiry. We will not use return email addresses for any other purpose unless you permit us to do so
This site contains links to other sites. SOLAI COFFEE LLC. is not responsible for such Websites' privacy practices or content.
Information collected on this website --such as sales data or general demographic information-- is available to certain business partners of SOLAI COFFEE LLC. Each such business partner enters into a confidentiality agreement with SOLAI COFFEE LLC. This insures that data we collect from our customers will not be sold, rented, or otherwise distributed to parties unknown to SOLAI COFFEE LLC.; nor used for purposes other than those expressly sanctioned by SOLAI COFFEE LLC. We never share specific information such as name, address, or email address at any time.
Our Service Providers
Our site uses an order form for customers to request information, products, and services. We collect visitors' contact information (like their e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). Contact information from the order form is used to send orders, and information about our company. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future e-mails. Please take a look at the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We use this data to help us improve this website and our service.
Online Surveys and Contests
From time to time, we may conduct online surveys to help us better understand and serve the needs of our customers. Our online surveys may ask visitors for contact information (like their e-mail address) and demographic information (like their zip code, age, or income level). We may use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future e-mails. See the choice/opt-out section below. Unique identifiers are collected from Web site visitors to verify the user's identity. We use this data to help us improve this website and our service.
From time to time, we may run contests on our site in which we ask visitors for contact information (like their e-mail address), and demographic information (like their zip code, age, or income level). The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future e-mails; see the choice/opt-out section below. Unique identifiers are collected from Web site visitors to verify the user's identity. We use this data to help us improve this website and our service.
Our site provides users the opportunity to choose how information you provide to us can be used by SOLAI COFFEE LLC. If you are getting promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe. If you would to be taken off our direct mail list, please call Customer Service at (407) 853-2904. Please be reassured that we never sell, share, or otherwise give out any mail or email addresses to other vendors.
You can also send us an e-mail [email protected]
Changes in our business or privacy policies
As we continue to develop our business, we may sell certain of our assets. In such transactions, visitor information may be one of the transferred assets. Also, in the event that all or substantially all of our assets are acquired in a transaction, our visitor information may be an asset that is reviewed and transferred. Such a transaction will be disclosed per the guidelines below. Also, we reserve the right to disclose any data we collect at our sites if required by law or valid order of a court or other governmental authority or to protect the health and safety of our employees or the general public.
If we decide to change our privacy policies, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify visitors by posting a notice on our web site for thirty (30) days in advance of such use.
The delivery timelines referenced throughout the Site are intended to serve as a guideline; they are subject to the policies and availability of each respective carrier and are not guaranteed.
This Web site is not intended to nor does it seek to receive information from children under the age of 13. However, due to the nature of our services, purchase information is collected without requiring the customer to disclose his or her age on this Web site.
Access or Update Your Information
We allow all visitors to our website to review, modify, and delete any personally identifiable information previously provided. Please feel to send us an e-mail or write us as set forth below.
Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email [email protected]
Changes to Policy Page
SOLAI COFFEE LLC may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our web page.